You need JavaScript enabled to view it. The Visitor Oyster Card is an Oyster Card designed for tourists. Touch your Visitor Oyster card flat on a yellow card reader when you enter a station to start a journey, At the end of your journey, touch your card flat on the yellow card reader as you leave the station; this means you'll be charged the correct fare for the journey you've taken, For pay as you go caps and Travelcard prices, check the, Tube, DLR, London Overground, Elizabeth line and most National Rail stations, Over 4,000 local shops in London called Oyster Ticket Stops -, Victoria National Rail station ticket office. Its also possible to load some pay-as-you-credit straight onto an Oyster travelcard but only the weekly and monthly ones. However, what if I use the Oyster card three times for trips from Zone 1 to 2 during a single day and have just exceeded the daily cap of 7.70. Rail Staff Travel Forms This page contains the information and forms that you, as an Employee, need to: apply for and maintain details of family members e.g. Don't buy a Visitors' Oyster card. I will be travelling with 24 fifteen year old children. Please advise on the following scenario. Copies of documentary evidence must be sent with the form. The discount does not apply to travelcards. Get 1/3 discount on Off-Peak Day Travelcards for yourself and: You can travel anytime on weekends and public holidays. Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? I have also linked the Railcard 16-15 for discounts. If it worked correctly then the correct fare will be deducted from your card and the gate will open automatically. You only have to tap down again once you leave the station at Wimbledon. You can also purchase a one-day bus-only pass from Tube stations. Contact Details Phone 0343 222 1234 Website tfl.gov.uk All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. An Oyster Card is the size of a credit card. If travelling off-peak between Staines and London, you have two options: 1) Off-peak One-Day Travelcard*. If you are sending us cards or passes by post, we strongly suggest you use Signed-For Delivery, For new family applications and declarations, additional and international travel applications as well as your notifications to us of changes. I'll be using my contactless bank card myself but need one for my adult daughter. To report lost or stolen cards, or add family members, please use the forms on our Forms page. Met reviewing over 1,600 cases of alleged sexual offences and domestic abuse involving its staff. Flexi Seasons can only be issued to child dependants aged 16 and over who are in full time education. You can also purchase a one-day bus-only pass from Tube stations. All you have to do is wave your Oyster card in front of the big round yellow reader at the front of the gate, and wait for the green light to appear. It is usually quicker to refer to these guides than e-mail RST for information. UK delivery typically takes between 2-4 days. I dont really understand the different zones. PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in. Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. Zip Oyster photocards must be ordered online in advance. Watch this short film to find out more about how to use your Visitor Oyster card. This email address is being protected from spambots. The Conditions of Use for Staff Travel Cards apply. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. When Oyster was extended to include the Gatwick Express they created a mini station within Victoria for platforms 13 and 14. [Note: You might have to wait for thirty minutes before the money actually appears on your card, which is something to bear that in mind if youre in a rush!]. Oyster only works for zones 1-6, plus most of the stations in zones 7-9 (but not all of them), so you definitely can't go as far as Brighton or Oxford. If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard. I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? Please complete the form, attach it to an email and send it to RSTconfirming the passport names to be used for all family members. For travel in and around London Zones 1 - 6 you can use a Contactless bank card instead of Oyster - look for the yellow Oyster card reader and don't forget to touch in and out. But this rule only applies to pay-as-you-go Oyster cards. Find out how much it costs and how to pay for travel around London. TFL have removed all the manned ticket windows from the underground tube stations though, so if you want to speak to a human then youll have to visit a big National Rail station instead. I would like to put money on my Oyster Card before I make a trip up to London. I am planning a visit tomorrow and my friend and I are travelling from Richmond to Wimbledon. For a couple we are looking at 28+ which unless you are born with a silver spoon is very expensive. When submitting by email do not use your NI Number in naming the form or on the email submitting the form. We need this data so that we can contact you and verify your identify should we need to. 10:04 . Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. Bonjour, je pars Londres dans un mois avec mon fils de 11 ans pour 4 jours et j'avoue que je suis un peu perdue au niveau de l'OYSTER CARD. An Oyster Card is a credit card-sized piece of plastic. Please allow at least 4 weeks for delivery of passes for new family members. The Oyster Card is designed for sale to persons having their permanent residence outside the UK. Add Spouse, Partner or Child and Partner and Child Declarations apply for Residential Travel, Season Ticket or Flexi Season apply for International Travel i.e. You can't use cash to pay for your bus fare. By applying for and using any staff travel facilities, you agree to abide by the Conditions of Issue and Use and have read our Privacy Notice. Sign in. If approved, RST will issue either aResidential Pass or aPrivilege Season Ticket authorisation. Oyster cards are different from other travel cards . You can now purchase season tickets via RST Online and have the choice of where to purchase you season ticket. Note: Your child must be with you when you do it (up to a maximum of four children per adult), and the member of staff may ask for proof of age. You can also buy discounted Off-Peak Day Travelcards for yourself and up to four children aged between 5 and 15, travelling with you. Staff Travel Cardsare issued in April each year and will be sent to your home address by Staff Travel. Regards Kim. If you don't have time to buy your card online, you can also buy a Visitor Oyster card before arriving in London from different locations in the UK and overseas. If the employee only needs the approval form for eligible family members, please complete the form as normal. Unfortunately it only runs from Monday to Sunday, and not any other combination of days, so if youre here from Wednesday to Tuesday, for example, then youll just get 7x daily caps instead. The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. All of the information on using your staff travel facilities is published in the guides on the Where Can I Go and Restrictions page. Retired staff cannot buy privilege season tickets for their own use. National Rail Travel Vouchers were extended for passengers due to COVID-19 lockdowns. If you start running low on credit then you can simply top it up again at a ticket machine. For children aged 18 or over, you must also submit a. But if you dont mind a slightly longer journey then you can change onto the London Overground at Stratford and bypass zone 1 completely. There are different Railcards available to suit your age and needs. Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services. New Oyster cards are available from London Underground stations, for a deposit of 5. mike I added auto top up to my oyster card.I am concerned if the card is stolen it can be used indefinitely,can auto top up be cancelled? 4 Days - 37.40. If your Retired Staff Oyster card, PTAC or Staff Travel Card is lost or stolen, contact Staff Travel to report the loss. The cheapest fares on Londons buses and trains are always with Oyster and contactless. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. You can use your Retired Staff Oyster card on the services described in the conditions of use, which will be sent with your card. Rail said that . Valerie We have Oyster Cards from when we lived near London (we're in Newcastle now). RST will be aware if the employee only requires it for family members. Use this form to update your contact details such as phone number and e-mail address. Replacement Bus Travel Advice: For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this . is it the same that for the adults? Children under 11 travel free on buses and trams. Season ticket authorisation forms will be returned to you approx 7days in advance. All lost and stolen Oyster cards will be stopped so that theycan no longer be used. You can also use the app to look up your journey history. For a Partner - you must attach a completed and stamped. Staff Hi Jim. Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. 1/3 off most rail travel. There are no Oyster return fares. Once coupons are posted by RST, they cannot be replaced if they are lost or damaged, or if you are unable to use them, and RST cannot accept them back under any circumstance. but if youre planning on travelling around on that sightseeing bus one day, then maybe you can use that instead. So what you have to do is prove that you got off at Stratford by touching down on the pink reader. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. For a renewal which has no break in continuity from an existing priv season ticket, you may purchase the renewal anytime up to seven days in advance. If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. 14 Pier Walk 5 Days - 44.20. (National Rail stations are the big overground hubs like Euston, Liverpool Street, London Bridge, Kings Cross, Marylebone, Paddington and Waterloo.). Oyster cards are accepted all over London on the bus, London Underground, London Overground, DLR, TFL Rail, National Rail, Thames Clipper riverbus, and even the IFS Cloud Cable Car. You can change your nominee pass to someone else by: You should also return the current Retired Nominee Oyster card. It's published on the Where Can I Go and Restrictionspage. Smartcards on National Rail The symbol used on smartcards issued by National Rail train operating companies Contactless smartcards are being progressively introduced as an alternative option to paper ticketing on the National Rail system of Great Britain. Our contact centre phone service will be closed on Wednesday25 January 2023 for a company event. But if you put a travelcard on an Oyster card then that will obviously expire on the finish date. Visitor Oyster Card London Travel like a local across London with this smart and ready-to-use travel ticket. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. Staff Hi David. Retired Staff Dependant aged 16 and over PTAC annual reissue application form. A Visitor Oyster card is a smartcard. But if it's an Oyster card with a travelcard on it, or you get some kind of discounted travel on it, then that wouldn't be allowed. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website, Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, Articles of Association of Rail Delivery Group Ltd, Rail Staff Travel, PO Box 72071, London EC1P 1JD. The total return fare will be 146 in Standard Premier and 78 in Standard Class. Staff Hi Ondrej. Book train tickets from Newbury Racecourse to Richmond (London) that meet your requirements most from train timetables. You must have your photo ID with you. That is the maximum amount of money that the computer will take from your card for that day. 7 day contactless journey & payment history; Oyster cards. Just hand them your card and tell them how much credit you want to add on. Please note, this smartcard can only be used for the pre-approved season ticket journey, it is not possible to add leisure tickets onto the smartcard. . If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed, If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST. . The 5 you paid for your card won't be refunded. Please only use the below forms if you have already received your registation details. Using an Oyster card on the train is easy. If this is the case, please submit the form without your phone numbers. Get your Railcard on your phone. Here's the link - oyster.tfl.gov.uk/oyster/link/0004.do, Debbie My husband and I will be visiting London tomorrow. Is this card still valid? Pay as you go fares are up to 26% cheaper than buying a paper single ticket. To book, call 03448 224888, at leastseven days before you want to travel. Some styles of bus will also have an Oyster reader by the middle door and back door, but if youre a newbie to London and want to play it safe then always board it by the front door, because every style of bus will have one there. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. It is only four miles. To find their contact details see the list of Train Operating Companies Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). A Staff Travel Card(STC)gives you unlimited free travel on most National Rail services for one day (restrictions apply). You can still apply for a privilege season ticket for your dependent children if they: You can apply using the privilege season ticket application form. Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. You will still be required to submit an Employee Residential Form (XX01) or Employee Priv-rate Flexi Season (XX32) form as normal. It does not apply to holders of a Staff Travel Card (safeguarded employees) who have continuous service in the rail industry since at least 31 March 1996.) scrapping free travel for over 60s with Oyster cards actually saved money . Thats, right. Theform must befully completed following the instructions on the rear andmust be signed and stamped by one of the following: Residential Travel, Season Ticket and Flexi Season application Forms. You can get a Travelcard for London Zones 1 - 6 on a c2c Smartcard. Does the cap change? The pink readers are there because some journeys are cheaper if you avoid travelling through zone 1. I can use this visitor Oyster card any time of the day?. The correct fare is automatically deducted from your card. The card is valid for 2 years, and it gives you reduced rate travel on most European railways, including Eurostar, any time you want to go. Your Oyster Card can be topped up so it's ready for use. Suddenly I'm rethinking . We are currently unable to accept payments via the phoneand therefore payments are made via RST Online (we will be in touch if you don't already have an account). Jim Can a child travel free with an adult using a contactless card or does it need to be an Oyster? for widow(er)s, please fill in the form as much as you can and submit. Other countries might call them a metro pass or travel smartcard. So if you decide that you need 20 credit then you will have to pay a total of 27. Or you can register your card on the TFL website and check it online. If you run out of credit on your card, it's easy to top it up and use it again. Important information for International Free Coupons. > Compare Oyster with travelcards and contactless. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com Updated - 5 September 2022 Antonio We are staying near Penge East Station and the quickest way to get to Central London is with the Southeastern to Victoria. Staff Hi Eejay, sure. W Shes How can I check the remaining time I have on a 7 day oyster? For Partner applications if you are not married or in a civil partnership. Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. 5-10 Zip Oyster photocard - Kids under the age of 11 are already allowed to travel for free on the tube if they're accompanied by a fare-paying adult, but if they need to travel alone then they'll have to get hold of a 5-10 Zip Oyster photocard. If you select RST Online you can make payment through your RST Online account. If your standard Oyster card with privilege discount stops working, you need to callCustomer Serviceson 0343 222 1234 (TfL call charges) or ask for help at a Tube station. Tube, DLR, London Overground, Elizabeth line and National Rail services. The unused credit on them lasts forever. Bank Holidays). You will be able to purchase your season ticket via RST Online and have your season ticket loaded onto your smartcard. These travel cards have replaced the system of free tickets. Check Rochester departures and Durham arrivals in train timetables provided by UK railway in real time on Trip.com. If you have a PTAC, you can get discounted travel on Wightlink and Stena services, and some other rail services. Staff Hi Russell. For current earnings and mileagelimits as well as fees that RST use. Please check the eligibility code on the form and submit proof of eligibility (if required) as a JPG, JPEG or PDF file of less than 1Mb. Only in exceptional circumstances - each request may require individual supporting documentation, Only used for an application for a refundin respect of Staff Tickets (residential journeys only), Processing of refunds may take up to6-8 weeks. Thank you, Staff If they were pay-as-you-go Oyster cards then any credit left on them never runs out. Please note that you will still need to submit an XX32 form as usual. But if you've loaded a travelcard or any kind of discount on to it, then no if it's registered under your name then only you will be able to use it. Tickets for use on National Rail services can be loaded onto any ITSO card. Free travel on Irish Railways application form. Oyster cards can also be used to pay for journeys on the DLR, London Overground, Transport for London (TfL) Rail, Emirates Air Line, the River Bus and most National Rail services within the city. I suppose it is common sense to think that if you tap the same card down twice then it will charge you twice, but it doesn't work like that. I am new to this site. Staff Hi Kim. Jools Hi there, first time I will have bought an oyster card, can one card be used for a family of four, Staff Hi Jools, no. If you have any other queries please do not hesitate to contact RDG at: The Rail Delivery Group. This includes the tube network that dates from Victorian times and those cute red London buses. You will need to show your STC and PTAC. Add your discount to an Oyster card. Off-Peak: Weekends and public holidays are always classed as off-peak. Kory I have two Oyster card on my account with different numbers can my friend use one of these at the same time I am using the other one, as we will be travelling together. You can also buy discounted Off-Peak Day Travelcards to travel: If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. You can keep using it until the money runs out, and then you can top it up again at a self-service ticket machine. Buy your child a normal pay-as-you-go Oyster card (not a travelcard), load some credit onto it, and then ask a member of TFL staff to apply the Young Visitor Discount to it. Staff Hi Wendy, that isn't going to work unfortunately. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please contact us by e-mail for assistance. As soon as your card hits its one-year anniversary the system will automatically change the 7 deposit into 7 of credit, which you can then either claim back or use for fares. You can also buy child Travelcards online for children aged 11-15. Check before you travel: You can plan your journey using the National Rail Enquiries Journey Planner. If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. On the Monday, you're probably best off buying day Travelcards from an Underground station. There's an email address listed here that might help you: networkrail.co.uk/mybenefits/, Ondrej Hi, I have 3 Oyster Cards registered on the TFL Website. Carry your National Railcard with you at all times and don't let anyone else use it. All you have to do is load the card with credit, and then you can use it for nearly all your public transport needs around London without having to buy individual tickets. A 1-Day Travelcard is cheaper than a Visitor Oyster Card if you are only in town for the day as you won't get the 5 fee back. If you, your partner or dependants already have an Oyster card/photocard, you must: As well as standard Oyster cards, privilege discount can also be added to 11-15, 16+ and 18+ Oyster photocards. This costs 15.00 and can be used on the 09.29 departure from Staines and all subsequent trains, and gives unlimited travel by train, tube and bus in the London Travelcard area. PEDRO Thanks so, is the daily limit cap 7.05 pounds for them? Staff Hi Rhoda. If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. Thanks for your help, Wendy. If you have a Retired Staff Oyster card, you can buy discounted tickets to travel on Eurostar for yourself and five companions, as shown below. You do not need to email to request your registration details as they will be automatically sent to you over the next few months. Add your discount to an Oyster card. Your Visitor Oyster card is accepted on the IFS Cloud Cable Car. But remember that you have to pay a 7 deposit for each new card, and you can't use that money for fares, so if you want to load 15 credit on to each card then you'd have to pay 2x22. Can I use 1 for myself, 1 for my wife and 1 for a child with a discount (11-15 years)? Return to Staines on any train the same day. Use this form to apply for International Coupons ONLY when, An FIP Card will be issuedif you do not already hold one, If you order a large number of coupons, RST may request an outline itinerary to justify the application. Just show your card at a European station, and you can buy tickets with the relevant discount or special fare. Once we have confirmed that you are eligible for retaining travel facilities in retirement, your passes will be reissued as retired versions and sent to your home address. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. Contact Details Phone 0343 222 1234 Website tfl.gov.uk Once youve had the card for a year the system will change the 7 deposit into 7 of credit, which you can then use for fares. But if you had a travelcard put onto an Oyster card then they would have expired. Please also note that, at present, RST Online Smartcards are only available to employees. If you are a new TOC employee you may find the Introduction to Rail Staff Travel for new employees of Train Operating Companiesuseful. Please note that you will still need to submit an XX01 form as usual. For a family application,coupons will be issued to all eligible family members, (subject to the allowancesfor family members from each carrier). A decision has been made that the Staff Travel Card issued to Staff for the year 2020/21 which is printed with an end of validity date of 30 June 2021 will be extended to 30 September 2021. Everything is half what the adult fare is. Oyster cards are the cheapest way to pay for single journeys (along with contactless), and the daily cap is always cheaper than buying a 1-day travelcard. Details are on their website www.railombudsman.orgor you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday (excl. [Note: its not possible to load a 1-day travelcard for the Train, Bus & Tram onto an Oyster card, and you cant load any travelcards at all onto a Visitor Oyster card or contactless card, only the normal blue Oyster cards.].